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| | Shipping |
| 1. How long does dispatch and delivery take? |
Estimated delivery time shown underneath are indicative only:
# Sydney Metro, Canberra, NSW regional Cities, Melbourne, Brisbane: Overnight
# Regional VIC, Adelaide - two working days
# Regional QLD, regional SA - three to five working days
# WA, TAS and NT: three to nine working days
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| 2. My packages has not arrived. What can I do? |
| Generally, we would recommend allowing at least 10 days for all items in your order to arrive. Each item is dispatched separately so may arrive a few days apart – even when sent at the same time.
If 10 days have passed and your items have still not arrived please check local POST or contact us.
Note: if your item was sent via Australia Post eParcel, you may wish to contact them directly please ring
Australia Post: 13 13 18 |
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| 3. Where can I find freight cost? |
| Add the items you wish to purchase to the shopping cart, go to the shopping cart and click on 'calculate shipping cost' to get the freight cost to your post code. |
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| 4. Where is your shop? Can I pickup? |
| We are an online store, we don't have a shop. Sorry we don't provide pickup services. |
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| 5. How can i track my parcel? |
| http://www.ausposttracking.com.au/ |
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| 6. How are orders sent? |
The service we use for most of our deliveries is eParcel, a receipted delivery service through Australia Post. With this service Australia Post will attempt delivery of your item and if no one is home they will leave a note and the item will be waiting for collection at your local post office. This service also allows for delivery to post office boxes.
Some larger, heavier items are sent by a courier service. We also have some suppliers who ship items directly. Our couriers will attempt delivery to your street address and if you are not at home, a note will be left so you can arrange a more suitable drop off time. Items sent via courier will require a street address as they cannot deliver to PO Boxes.
Currently, we ship orders within Australia only.
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| 7. What happens if I'm not at home for delivery? Can your couriers phone ahead? |
Most of our items are sent via Australia Post eParcel. Although they are unable to phone ahead before a delivery is made, if nobody is at home to sign for your item a note will be left in your letterbox. Your post office will then hold the item for one month so you can pick it up.
Large or heavy items are sent via a courier service. In these cases, if you aren't at home, a note will be left so that you can arrange an alternate drop off time. |
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| Payment |
| 1. What payment methods do you accept? |
| Australia Credit card , Direct Deposit and cheque/Money order. |
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| 2. Do I need an ABN to purchase from here? |
| You won't need an ABN to purchase from Gizmomart. |
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| Warranty & Returns |
| 1. How to do Sandisk Warranty ? |
SanDisk's 5-Year Limited Warranty: SanDisk warrants that this memory card will be free from material defects in manufacture and will substantially conform to the published specifications under normal use for five years from your date of purchase (the "Warranty Period"), subject to the following conditions. This warranty is provided to the original end user purchasing from SanDisk or an authorised reseller, and is not transferable. Proof of purchase may be required. This product must be used in a device that is compliant with the specifications of the CompactFlash Association (www.compactflash.org), SD Card Association (www.sdcard.org), MultiMediaCard Association (www.mmca.org) and/or Memory Stick PRO requirements as applicable; use with any other device voids this warranty. SanDisk is not responsible for any failure or defect caused by any third party product or component, whether authorised or not. This warranty does not apply to any third party software provided with the product and you are responsible for all service and repair needed for such software. This warranty is void if SanDisk determines that the memory card was damaged as a result of improper installation, misuse, unauthorised repair, modification or accident, or was not used in accordance with the product instructions.
To obtain warranty service contact SanDisk at 1-866-SanDisk or send an email to: support@sandisk.com during the Warranty Period. You must obtain a tracking confirmation number and return the product in tamper resistant packaging, freight prepaid, as instructed by SanDisk. SanDisk will, at its option, repair or replace the product with new or refurbished product of equal or greater capacity and functionality, or refund your purchase price, less any rebates. The warranty duration on any replaced product will be that portion of the Warranty Period remaining on your original product.
SanDisk does not warrant, and shall not be responsible for, any lost data or images contained in any product (including in any returned product), regardless of the cause of the loss. SanDisk's products are not warranted to operate without failure. SanDisk products must not be used in life support systems or other applications where failure could threaten injury or life.
This constitutes sandisk’s entire liability and your exclusive remedy for breach of this warranty. sandisk disclaims all other express and implied warranties to the fullest extent permitted by applicable law, including but not limited to any implied warranties of merchantability, fitness for a particular purpose and noninfringement. If sandisk cannot lawfully disclaim or exclude implied warranties under applicable law, then to the maximum extent possible, such implied warranties are limited to the duration of the express warranty. in no event shall sandisk or any affiliated or subsidiary company be liable under any circumstances for any indirect, consequential, incidental or special damages, any financial loss or any lost data or image, even if sandisk has been advised of the possibility of such damage. this warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction. some jurisdictions do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply.
Failure to register your product will not diminish the rights you have under the product warranty.
For any technical difficulties with SanDisk products:
Please contact our Technical Support department toll-free at 866-SANDISK or via email at support@sandisk.com. |
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| 2. How do I make a warranty claim for my Logitech Item? |
Logitech handles all warranty enquiries directly. You can find troubleshooting advice, driver downloads, and support contact details via Logitech's website: http://www.logitech.com
Customer Support
* 1800 025 544
Mon - Fri, 9am - 8pm (AEST)
Harmony Universal Remote Priority Support Line (Remotes Only)
* 1800 726 063 (English)
Mon - Fri, 11am - 11am
Sat - Sun, 11am - 8pm
(Sydney time)
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| 3. How do I make a warranty claim for other brands? |
You should contact with the local customer support of your product first, then send back to them do replacement.
Phone Support:
Canon : 13 13 83
D-Link : 1300-700-100
Epson : (02) 8899 3666
HP : 13 10 47
LG : 1800 544 357
Microsoft : 1-800-360-7561
Samsung : 1300-362-603
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| Products |
| 1. What is Film and video game classifications? |
Film and video game classifications
Advisory
The classifications below are advisory in nature—they do not impose any legal restrictions on access or distribution of material.
E (Exempt from Classification)- These films may be sold without a specific classification. The assessment of exemption may be made by the distributor or exhibitor (self-assessed) without needing to submit the product for certifying by the Classification Board. Only very specific types of material (including educational material and straight records of artistic performances) can be exempted from classification, and the material cannot contain anything that might lead to an M rating or higher Self-assessed exempt films cannot use the official marking, although it is advised that films and computer games that are exempt display “This film/computer game is exempt from classification”.
G (General)— These films and computer games are for general viewing. However, G does not necessarily designate a children’s film or game as many of these productions contain content that would be of no interest to children.
The content is very mild in impact.
PG (Parental guidance recommended)— These films and computer games contain material that may confuse or upset younger viewers. Before the 2005 coloured rating scheme was brought in, the original description was "Parental Guidance is recommended for those under 15." This description may be found on older DVDs and video tapes.
The content is mild in impact.
M (Recommended for mature audiences)— These films and computer games contain material that requires a mature perspective, but is still not enough to be deemed too strong for younger viewers. This classification was formerly known as M15+, but was changed to simply M to distinguish it from the higher (and restricted) rating of MA15+. The description originally had "Recommended for Mature audiences 15 years and over", though like the above PG rating, the description dropped the 15. This description may be still founded on older DVDs and video tapes. This is the highest unrestricted rating. Nowadays most of the M rated films are usually based on the American PG-13 rating and their low end R-rated movies.
The content is moderate in impact.
Restricted
By contrast, the classifications below are legally restricted—i.e., it is illegal to sell or exhibit materials so classified to a person younger than the respective age limit.
MA15+ (Mature Accompanied)- The content is considered unsuitable for exhibition by persons under the age of 15. Persons under 15 may only legally purchase or exhibit MA15+ rated content under the supervision of an adult guardian. This is a legally restricted category.
E, G, PG, M and MA15+ are the current game ratings. Games cannot be given the adult ratings R18+ or X18+, instead they will be Refused Classification (Banned) and cannot be sold. Refused Classification games may be edited and resubmitted by their developers to garner an MA15+ classification. People under 15 are not permitted to purchase or rent films or video games classified MA15+ unless they are accompanied by a parent or adult guardian.
The content is strong in impact.
R18+ (Restricted)- People under 18 may not buy, rent or exhibit these films.
The content is high in impact.
X18+ (Restricted)- People under 18 may not buy, rent or exhibit these films.
This rating applies to sexual content. However, when originally introduced in 1984, the X18+ rating was intended to allow adults to view, at home, any film that could not be shown in cinemas. Violence was allowed in X18+ films, and only the most extreme content was disallowed. The unforeseen change in policy has caused some films with both sexual and violent content (that would in the past be given the X18+ rating) to be forced into the R18+ rating.
Films rated X18+ are currently legally available for purchase in only the ACTand the Northern Territory. However these films may be legally purchased from interstate via mail-order. Enforcement is relaxed and most adult shops carry extensive stock of X18+ material (although it is still technically illegal for adult shops in the states to sell the material).
RC (Refused Classification)
Films which are very high in impact and/or contain any type of violence in conjunction with real sexual intercourse are rated Refused Classification by the OFLC. Films which may be Refused Classification include content that:
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Depict, express or otherwise deals with matters of sex, drug misuse or addiction, crime, cruelty, violence or revolting or abhorrent phenomena in such a way that they offend against the standards of morality, decency and propriety generally accepted by reasonable adults to the extent that they should not be classified.
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Depict in a way that is likely to cause offence to a reasonable adult a minor who is, or who appears to be, under 16 (whether or not engaged in sexual activity).
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Promote, incite or instruct in matters of crime or violence.
Classification is mandatory, and films that are rated Refused Classification by the OFLC are banned for sale, hire or public exhibition, carrying a maximum fine of $275,000 and/or 10 years jail. It is legal to possess Refused Classification material, unless it has been rated Refused Classification due to illegal content (e.g. child pornography). It is illegal for residents of Western Australia to possess Refused Classification Video Games ever since the Liberal Party came into power in WA in 2008, where the breach of this law incurs either a hefty fine or imprisonment. |
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| 2. why the storage capacity of hard drive is less than i ordered? |
Discrepancy Between Reported Capacity and Actual Capacity
Many customers are confused when their operating system reports, for example, that their new ST31000340AS 1 Terabyte (1000 GB) hard drive is reporting only about 909 Gbytes in "usable capacity". Several factors may come into play when you see the reported capacity of a disc drive. Unfortunately there are two different number systems which are used to express units of storage capacity; binary, which says that a kilobyte is equal to 1024 bytes, and decimal, which says that a kilobyte is equal to 1000 bytes. The storage industry standard is to display capacity in decimal. Even though in binary you have more bytes, the decimal representation of a Gbyte shows greater capacity. In order to accurately understand the true capacity of your disc drive, you need to know which base unit of measure (binary or decimal) is being used to represent capacity. Another factor that can cause misrepresentation of the size of a disc drive is BIOS limitations. Many older BIOS are limited in the number of cylinders they can support.
Motivation for Proposed Prefixes for Binary Multiples
Once upon a time, computer professionals noticed that 1024 or 2 10 (binary) was very nearly equal to 1000 or 10 3 (decimal) and started using the prefix "kilo" to mean 1024. That worked well enough for a decade or two because everybody who talked kilobytes knew that the term implied 1024 bytes. But almost overnight a much more numerous "everybody" bought computers, and the trade computer professionals needed to talk to physicists and engineers and even to ordinary people, most of whom know that a kilometer is 1000 meters and a kilogram is 1000 grams.
Two Different Measurements Systems | Name |
Abbreviation |
Binary Power |
Binary Value (in Decimal) |
Decimal Power |
Decimal
(Equivalent) |
| kilobyte |
Kbyte |
2 10 |
1,024 |
10 3 |
1,000 |
| megabyte |
Mbyte |
2 20 |
1,048,576 |
10 6 |
1,000,000 |
| gigabyte |
Gbyte |
2 30 |
1,073,741,824 |
10 9 |
1,000,000,000 |
| terabyte |
Tbyte |
2 40 |
1,099,511,627,776 |
10 12 |
1,000,000,000,000 |
Often when two or more people begin discussing storage capacity, some will refer to binary values and others will refer to decimal values without making distinction between the two. This has caused much confusion in the past. In an effort to dispatch this confusion, all major disc drive manufactures use decimal values when discussing storage capacity.
How Operating Systems Report Drive Capacity
Windows XP/2000/NT
From Windows Explorer, right click on a drive letter, then click on Properties. This shows capacities in bytes, Mbytes, and Gbytes.
Windows 98/Me
From Windows Explorer, right click on a drive letter, then click on Properties. This shows bytes, Mbytes, and Gbytes.
DOS Prompt ? CHKDSK shows bytes
DOS Prompt ? FDISK shows Mbytes
DOS/Windows 3.x
CHKDSK shows bytes
FDISK shows Mbytes |
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If you can not find answer to your question above,
email us here:
We will get back to you within the hour.
If your matter needs urgent attention , you can call us on 1300 76 98 00.
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